In interpersonal communication, we often need to mobilize emotions to achieve a certain purpose. Whether it is building good relationships with others or solving problems, high emotional intelligence chat skills can help us better master this ability. Here are some effective words and techniques.
1. Listen and empathize
- < p>Listen to the other person’s feelings and needs and make the other person feel valued and understood.
Use affirmative language, such as "I understand how you feel" and "I understand your troubles" to express empathy.
Avoid belittling or ignoring the other person’s emotions and respect the other person’s feelings.
2. Use positive language
Use positive words and way of expression to give the other party confidence and support.
Avoid using negative and negative words to avoid triggering an emotional rebound on the other side.
Use words of encouragement and praise to stimulate positive emotions in the other person, such as "You did a great job" and "I believe you can do it."
3. Ask questions to guide the other party to think
Guide the other party by asking questions Think and stimulate the other person's emotions and interests.
Use open-ended questions to give the other person more room and opportunity to answer.
Avoid giving direct answers and let the other person think and explore on their own.
4. Use humor and light language
Appropriate use of humor and ridicule , relieve tension and increase intimacy.
Be careful not to overuse humor to avoid offending or misunderstanding the other person.
Use relaxed and pleasant language to make the conversation more lively and interesting.
5. Express sincere concern and understanding
Express concern for the other person and understanding, making the other person feel valued and cared about.
Use sincere language and expressions to convey your emotions.
Avoid perfunctory and hypocritical, maintain authenticity andIntegrity.
Mobilizing emotions requires certain words and skills. By listening and empathizing, using positive language, asking questions to guide the other person's thinking, using humor and light-hearted language, and expressing genuine concern and understanding, we can better engage others' emotions and build good relationships.
